Sales Policy

Quality Commitment
  • SubHub is committed to providing products/services exactly as described, ensuring that customers can use them immediately.
  • If any errors or discrepancies are found, customers will be entitled to an exchange or refund according to the Warranty Policy.
Delivery Method
  • Products are digital accounts/services, delivered directly via email or displayed on the Checkout page once the transaction is successful.

  • Delivery time:
    • 15–30 minutes for ready-made accounts.
    • 60–120 minutes for upgraded/personalized accounts.
Payment
  • Supported methods: bank transfer and QR code payment.
  • Customers must enter the correct email address to receive their product. SubHub will not be responsible if the email is entered incorrectly.
Return & Exchange Policy
  • Digital products (accounts/services) are covered under warranty by providing a replacement account or an equivalent account/service. Returns are not applicable.

  • Refunds/warranty support are only provided if the issue cannot be resolved.
Customer Information Security

SubHub is committed to protecting customer information in accordance with our Privacy Policy.

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